Driver Engagement Specialist
Scottsdale, AZ
Full Time
Experienced
Envoy America leads the nation in addressing the social determinants of health for older adults, helping them stay independent, healthy and socially active. Our team, technology and culture contribute to the success of our clients. Envoy America is recognized nationwide for its exceptional customer service, reliability, on-time-performance, industry-leading net promotor score, technology & solutions and we are looking for elite professionals to join our growing team.
As a Driver Engagement Specialist, you will be responsible for expediting the final steps of the hiring process. Your primary focus will be utilizing digital platforms, networks, and tools to encourage, inform, and empower Independent Contract Drivers to serve our clients in a variety of locations nationwide. You will collaborate closely with the Director of Driver Experience, Dispatch Manager, and C-Suite to understand the requirements and create the foundation on which new Companion Drivers will begin after hire.
Key Responsibilities:
Relationship Management:
Envoy America is proud to be an Equal Opportunity Employer, providing fair and equal employment opportunities to all employees and applicants. We value diversity and strictly prohibit discrimination and harassment based on various characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Don't miss out on this incredible opportunity to contribute to the well-being of older adults while advancing your career. Apply now and be a part of the Envoy America difference!
As a Driver Engagement Specialist, you will be responsible for expediting the final steps of the hiring process. Your primary focus will be utilizing digital platforms, networks, and tools to encourage, inform, and empower Independent Contract Drivers to serve our clients in a variety of locations nationwide. You will collaborate closely with the Director of Driver Experience, Dispatch Manager, and C-Suite to understand the requirements and create the foundation on which new Companion Drivers will begin after hire.
Key Responsibilities:
Relationship Management:
- Build and maintain positive relationships with hired drivers, providing them with a positive experience through the end of the recruitment process and into their first few weeks with the company.
- Effectively communicate with Companion Drivers to ensure Envoy America standards and practices are met.
- Act as a point of contact and liaison for new drivers.
- Track and report on key recruitment metrics, such as source effectiveness and candidate pipeline status.
- Ensure compliance with relevant employment laws, regulations, and company policies throughout the recruitment process.
- Brainstorm and collaborate with Recruiting Team to continuously improve the hiring process through effective, incremental revisions.
- Analyze, critique, and report all data points from the initial hiring process through a candidate’s life cycle with the company.
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
- Experience in a Talent Acquisition role strongly preferred.
- Proven experience in digital recruitment, automation, and process improvement.
- Excellent communication and soft skills, with a focus on translating hard data into palatable information.
- Must be curious, data driven, and analytical.
- Familiarity with digital platforms, social media channels, and online recruitment tools.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
- Knowledge of relevant employment laws, regulations, and best practices.
- Experience with applicant tracking systems (ATS), customer relationship management systems (CRM), and other recruitment software is a plus.
- Competitive Compensation: $50,000 - $55,000 DOE
- Health Insurance Plans: We provide company-subsidized medical, dental, and vision insurance plans, prioritizing your well-being
- Paid Vacation: Take well-deserved time off and rejuvenate yourself
- Employee Stock Ownership Plan: Join us in building a brighter future and become a shareholder in our success
- Learning and Development: We support your growth through tuition and training reimbursement programs
- Fun and Friendly Work Environment: Experience a modern and welcoming workplace that values collaboration and positivity
Envoy America is proud to be an Equal Opportunity Employer, providing fair and equal employment opportunities to all employees and applicants. We value diversity and strictly prohibit discrimination and harassment based on various characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Don't miss out on this incredible opportunity to contribute to the well-being of older adults while advancing your career. Apply now and be a part of the Envoy America difference!
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